![]() Rename the My Tableau Repository folder (located by default at C:\Users\\Documents\My Tableau Repository) to My Tableau Repository_Backup.Delete the following folder: C:\Program Files\Tableau\Tableau.Uninstall Tableau Desktop from the Control Panel menu. ![]() Perform a clean installation of Tableau Desktop. Troubleshooting Windows registry edits is outside the scope of Tableau Technical Support. Serious issues may occur if the registry is modified incorrectly. Note: Make a backup of the registry before you make any changes to it. For more information, see the following Microsoft article: Fix problems that block programs from being installed or removed. If after attempting the above options you are still unable to install, launch or activate Tableau Desktop successfully, please work with you IT team in order to detect if the issue is coming from the Operating System. Consequently, permanent data changes such as deletions and uninstalls can be difficult to make. Work with your IT team to have security configuration or third-party software applications uninstalled before installing Tableau Desktop again.Ī security configuration, or applications like T4 for ROM-Win can prevent direct writing to a hard disk in order to not leave data on the machine. Work with your IT team to temporarily disable any anti-virus or malware software running on the computer, and then attempt to install the software again. Please uninstall the product and try installing again. The product is unable to start due to an internal licensing error.
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